The challenge of the first day of school

There are some moments in a student's life that are more important than others. Well-known examples of this are exam periods and internships, but there are also moments that not everyone immediately thinks about. At least not from the student's point of view. For prospective students, these are, for example, orientation days, but even more important: the first day of school.



Research shows that a good first day of school is the most important contributor to a flying start for a student. At the same time, that is also the most difficult day for students. Educational institutions have less trouble with it. Year after year they have their first day of school and share the standard information with students. What many forget is that they should also help prospective students prepare well for their first day of school.
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Think from the student's point of view

Unlike educational institutions, it is the first, and often the last, time for students to experience their first day of school. They do their best to prepare well, but it is difficult to estimate exactly what to expect. Educational institutions can make life a lot easier for prospective students by using their experience to prepare them properly.

The important thing is to take the pressure off that first day of school. It is simply a day in the study life, as many will follow. The only difference is that they are less prepared for this one day because they have no experience with it. There is an important role for educational institutions, which should focus on the day a bit more from the perspective of the student.

Smooth onboarding

A lot has to be arranged before the first day of school. Ordering study materials, applying for a public transport card, arranging student finance, paying tuition fees, and much more. Good onboarding means that educational institutions guide prospective students through this process for a 'soft landing'. By taking prospective students through all these matters and by making it clear in good time what needs to be arranged for a first day of school, a new student can start his or her study relaxed.

The challenge for educational institutions lies in the fact that there is less contact with prospective students. They receive a confirmation from Studielink after their registration, some e-mails and letters and they have to do it. The key is in informing and communicating with prospective students in a way that is natural to them. A good example of this is the OnboardingHere, prospective students will find all the information they need, an overview of the things they need to arrange including deadlines, and receive messages from their new educational institution directly via their smartphone.

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